Wow! What a service!!
My girlfriend and I returned last month from a 9 day Georgia/Armenia trip that we organized thru Sakura. Their service in one word – WOW!!
I am still stunned at their attention and care, and when I sit back and examine the price we paid vs. where we stayed and what was covered (and compared it with other quotes), I am convinced that this is the best value that I have got among my many travels. I am serious!
Even before the trip started, I was very impressed with David’s email feedback as he patiently answered my queries and set up the tour.
All the hotels they selected were 4 stars. We will especially remember a night that they had booked us in a castle when we were en-route to Armenia. It was so cool! All stayed included a nice breakfast buffet; more splendid were the dinners – every one of them – that they had arranged at various restaurants were excellent for both the venue and the taste.
The guide and driver we had in Georgia were Ms. Natali and Mr. Zaza. Natali looks more like a model – really! – and enthusiastic. A very sweet lady with poise and grace, who patiently introduced us to her wonderful country.
We were more than touched by Zaza, who helped us tremendously on the last day when we returned from Armenia and had to catch the flight @ the same night. A well-reviewed basic hotel that I had booked thru another site botched the reservation and by the time they could arrange for a different place, it took a few hours. It was pouring and the language difficulty added to the confusion and stress. Luckily, Zara patiently waited for us and actually intervened to speak to the two hotels and ensured that we were taken care off. He also arranged with Sakura to prepare a fancier hotel just in case this fell thru but luckily it went smooth and he took us to the different hotel. (Thank you Zara!)
Armenia leg – this was arranged by Sakura thru their partners, Merry Tour. the guide’s name was Ashot and he too was splendid. He was so knowledgeable that I didn’t have enough time to get all my questions answered.
I am so glad to have seen these two old and beautiful countries thru the services of Sakura. They made the whole trip so relaxed and enjoyable and I will certainly recommend Sakura as the only tour operator one needs to contact for their journey to these countries.
Their service, price, and value are unbeatable.
Thank you Sakura and your whole team for providing such excellent services. Wish you the very best, and I will certainly contact you when I come there again. Best of luck!!